Technology Platforms

Recommended Technology Platforms

Hardware

• Apple workstations (MacBook, iMac, etc)
• Apple mobile devices (iPhone, iPad)
• Microsoft Surface Laptop
• Lenovo Thinkpad X1 Carbon
• Ubiquiti Unifi
• Cisco Meraki

Software

Operating Systems

• Windows 11 Pro
• macOS 14
• iOS 17
• iPadOS 17

Device Management

• Hexnode
• JumpCloud
• Mosyle

Productivity

• Microsoft 365
• Google Workspace

Security

• Coro
• SentinelOne

Backup

• Dropsuite (M365/Google)
• Backblaze
• MSP360

Minimum Standards for Service

There are some Hardware and Software requirements that You need to have in place in order for Us to meet Our Service obligations. We will update this list from time-to-time as certain technologies age and other technologies are released and tested by us.

If You do not have all of these Minimum Standards in place before Your Agreement start date, we will work with you on a plan to bring your Network up to our Minimum Standards.

We understand that this may take some time depending on timing and budgets so we will do our best to support any items that do not currently meet Our Minimum Standards.

However, if an item requiring support does not meet our Minimum Standards, it will be at our sole discretion whether we charge You for any time incurred for supporting that Item.

Minimum Standards

• Windows 11 Professional
• Windows Server 2022 and later
• Microsoft Office 2021 and later
• Latest release of macOS, iOS, iPadOS
• Within five (5) years of purchase date