---
title: About Simple IT | Managed IT for Technology Consultancies
description: Simple IT is an Indianapolis-based managed IT services company founded by Thomas Burris, serving technology consultancies and professional services firms with 25–150 employees. We combine enterprise-level IT support with personal service.
---

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# We Built Simple IT Because Technology Consultancies Deserved Better Than Break-Fix IT.

Most IT companies either show up when things break or sell you enterprise complexity you don't need. We built something different — a team that thinks like a business partner, not a vendor.

![Thomas Burris, President, Simple IT](https://simpleitindy.com/hs-fs/hubfs/thomas.png?width=651&height=598&name=thomas.png "Thomas Burris, President, Simple IT")

**Thomas Burris  
President,** **Simple IT**

## Built for Firms That Are Growing

Simple IT started with a pattern we kept seeing: a 40-person consultancy with smart people, real clients, and nobody who actually owns IT. Someone is doing it on the side — usually the person who was already too busy. The CEO knows it's a risk but can't justify a full-time hire.

We built a company around solving that specific problem — giving growing consultancies an IT partner that understands what a missed onboarding step, an unanswered security questionnaire, or a lingering access issue actually costs.

At a technology consultancy, IT failures don't stay in IT. A new hire without the right access can't contribute. A former employee with lingering credentials creates risk. A client security review can expose that no one owns a clear answer. These aren't IT problems — they're business problems that happen to start in IT.

The firms we work best with eventually stop thinking about IT altogether. That's what we're building toward.

### What You Should Expect From Us

# Adaptable

Every firm is different. You won't get a cookie-cutter plan — you'll get an approach built around how your team actually works, what you already have, and where you're going.

# Methodical

Good IT doesn't happen by accident. We document everything, follow proven processes, and work systematically — so when something does go wrong, we know exactly where to look and how fast to fix it. No surprises for you, no guesswork for us.

# Empathetic

We know IT problems rarely happen at a convenient time. When something breaks, there's a person on the other end of that ticket with a deadline and a client depending on them. We treat every issue with that in mind — not just as a technical problem to close.

# How We Work

Every client engagement follows the same four-stage process — designed to get IT off your plate quickly and keep it there as your firm grows.

# L

#### LEARN

We start by understanding your business — how your team works, what tools you rely on, where IT has created friction, and where you're headed. No assumptions, no cookie-cutter assessments.

# I

#### INTEGRATE

We get to work. Devices, security, access management, and support are brought under a single managed system — without disrupting your team or your client delivery.

# F

#### FORTIFY

We close the gaps. Security posture, compliance readiness, backup and recovery, and identity management are hardened to match the risk profile of a growing consultancy.

# T

#### TRANSFORM

IT becomes a dependable capability that grows with your firm — no new internal hires, no added complexity, just IT that runs quietly in the background while your team focuses on clients.

![signal icon](https://simpleitindy.com/hs-fs/hubfs/signalwt52.png?width=200&height=200&name=signalwt52.png "signal icon")

# Ready to hand off IT?

If what you just read resonates, that's a good sign. The businesses we work best with are the ones where IT has been a growing frustration — and the leadership team is ready to hand it off to people who take it seriously. That's exactly what a 30-minute call with Thomas is for.

![tb_headshot_2024](https://simpleitindy.com/hs-fs/hubfs/tb_headshot_2024.png?width=150&height=150&name=tb_headshot_2024.png "tb_headshot_2024")

Thomas Burris, *President, Simple IT*

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5255 Winthrop Ave, Indianapolis, IN 46220

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