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Privacy Policy & Terms and Conditions 
Effective Date: August 7, 2025 

Simple IT Indy 
5255 Winthrop Ave 
Indianapolis, IN 46220 
πŸ“§ hello@simpleitindy.com 
πŸ“ž (317) 300-4606 
🌐 https://simpleitindy.com 

 

Privacy Policy 

Who We Are 

Simple IT Indy provides professional IT support and consulting services to businesses and individuals. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or services. 

 

Information We Collect 

We may collect the following personal data: 

  • Name, company name, and contact details (email, phone) 
  • Technical support request details 
  • Website usage analytics via cookies or third-party tools 
  • IP address and browser/device information 

 

How We Use Your Data 

We use collected data to: 

  • Respond to inquiries and support requests 
  • Improve our website and services 
  • Send service updates or relevant communication (if opted in) 
  • Schedule or follow up on appointments and service delivery 

 

Cookies 

Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings, but it may affect your experience on our site. 

 

Embedded Content 

Some pages may contain embedded content (e.g. YouTube videos, maps). These behave as if you visited the external site directly and may collect data or track usage. 

 

Who We Share Data With 

We do not sell your personal data. Data may be shared with: 

  • Internal team members or verified subcontractors for support purposes 
  • Legal authorities if required by law 

No data is transferred externally for marketing without your explicit consent. 

 

Data Retention 

We retain customer data only as long as necessary for: 

  • Service records 
  • Support history 
  • Legal and operational obligations 

 

Your Rights 

You may request: 

  • A copy of the personal data we hold 
  • Correction or deletion of your personal data 
  • To opt-out of marketing communication at any time 

Requests can be sent to hello@simpleitindy.com. 

 

Security 

Your data is protected using industry-standard security practices including encryption, secure storage, and restricted access. 

 

SMS & Text Messaging 

We may use text messaging to communicate appointment confirmations, service updates, or urgent technical issues. 

  • Message frequency may vary 
  • Message & data rates may apply 
  • We do not share your mobile number with third parties for marketing purposes 

 

Terms and Conditions 

Acceptance of Terms 

By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. 

 

Use of Website 

The content on this site is provided for general informational purposes and is subject to change without notice. We reserve the right to modify, suspend, or discontinue the website or its features at any time. 

 

Acceptable Use 

You agree not to: 

  • Use the website for unlawful purposes 
  • Attempt to gain unauthorized access to our systems 
  • Interfere with the website’s performance or security 

 

Intellectual Property 

All content on this website, including but not limited to text, graphics, logos, and software, is the property of Simple IT Indy or its content providers and is protected by intellectual property laws. 

 

Limitation of Liability 

Simple IT Indy shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or services. 

 

Governing Law 

These terms are governed by the laws of the State of Indiana, without regard to its conflict of laws principles. 

 

Contact 

If you have questions regarding this Privacy Policy or Terms of Service, contact us at: 

Simple IT Indy 
πŸ“ 5255 Winthrop Ave, Indianapolis, IN 46220 
πŸ“§ hello@simpleitindy.com 
πŸ“ž (317) 300-4606 
🌐 https://simpleitindy.com