Privacy Policy & Terms and Conditions
Effective Date: August 7, 2025
Simple IT Indy
5255 Winthrop Ave
Indianapolis, IN 46220
π§ hello@simpleitindy.com
π (317) 300-4606
π https://simpleitindy.com
Privacy Policy
Who We Are
Simple IT Indy provides professional IT support and consulting services to businesses and individuals. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or services.
Information We Collect
We may collect the following personal data:
- Name, company name, and contact details (email, phone)
- Technical support request details
- Website usage analytics via cookies or third-party tools
- IP address and browser/device information
How We Use Your Data
We use collected data to:
- Respond to inquiries and support requests
- Improve our website and services
- Send service updates or relevant communication (if opted in)
- Schedule or follow up on appointments and service delivery
Cookies
Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings, but it may affect your experience on our site.
Embedded Content
Some pages may contain embedded content (e.g. YouTube videos, maps). These behave as if you visited the external site directly and may collect data or track usage.
Who We Share Data With
We do not sell your personal data. Data may be shared with:
- Internal team members or verified subcontractors for support purposes
- Legal authorities if required by law
No data is transferred externally for marketing without your explicit consent.
Data Retention
We retain customer data only as long as necessary for:
- Service records
- Support history
- Legal and operational obligations
Your Rights
You may request:
- A copy of the personal data we hold
- Correction or deletion of your personal data
- To opt-out of marketing communication at any time
Requests can be sent to hello@simpleitindy.com.
Security
Your data is protected using industry-standard security practices including encryption, secure storage, and restricted access.
SMS & Text Messaging
We may use text messaging to communicate appointment confirmations, service updates, or urgent technical issues.
- Message frequency may vary
- Message & data rates may apply
- You can opt out anytime by replying STOP or emailing us at hello@simpleitindy.com
- We do not share your mobile number with third parties for marketing purposes
Terms and Conditions
Acceptance of Terms
By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions.
Use of Website
The content on this site is provided for general informational purposes and is subject to change without notice. We reserve the right to modify, suspend, or discontinue the website or its features at any time.
Acceptable Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the websiteβs performance or security
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and software, is the property of Simple IT Indy or its content providers and is protected by intellectual property laws.
Limitation of Liability
Simple IT Indy shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or services.
Governing Law
These terms are governed by the laws of the State of Indiana, without regard to its conflict of laws principles.
Contact
If you have questions regarding this Privacy Policy or Terms of Service, contact us at:
Simple IT Indy
π 5255 Winthrop Ave, Indianapolis, IN 46220
π§ hello@simpleitindy.com
π (317) 300-4606
π https://simpleitindy.com